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Fax Server Monitoring for Open Text Fax Server, RightFax Edition
Fax Server Monitoring can be critical to your business. Downed or hung services, fax queue backups, and offline servers can hurt your business. Giving your customer busy signals when they try to fax you purchase orders or loan documents could be losing you revenue. The Enterprise Channel Monitor is designed to help protect you against these situations, giving you keep a real-time view of your Open Text Fax Server, RightFax Edition server. In a large enterprise, ECM similarly provides these monitoring and alerting features, but for multiple Open Text Fax Server, RightFax Edition servers simultaneously. Whether you are a small business with one server or a large enterprise with RightFax servers across the globe, Fax Server Monitoring can help you:
- Identify all Open Text Fax Server, RightFax Edition servers and determine their utilization, in both real time and historically
- Identify what impact certain user groups and production applications have on specific Open Text Fax Server, RightFax Edition servers
- Determine how to best utilize existing Open Text Fax Server, RightFax Edition resources before purchasing additional servers and/or channels
- Immediately identify which Open Text Fax Server, RightFax Edition services are having problems before they become problematic to the entire system
- Monitor all Open Text Fax Server, RightFax Edition servers and have contingency plans for redirecting fax traffic in the event of a failure
- Identify peak usage times and ensure adequate fax server capacity to handle peak loads